FAQ

McDVOICE

McDVOICE Survey FAQ

  • Question: What should I do if I forget my McDonald’s receipt?

Answer: To complete the McDVOICE survey, you need a recent McDonald’s receipt. Without it, you cannot participate in the survey.

  • Question: What time does McDonald’s close?

Answer: Most McDonald’s locations are open 24 hours a day, seven days a week. However, hours may vary by location, so it’s best to check with your local restaurant.

  • Question: What time of day does McDonald’s typically open for business?

Answer: Many McDonald’s restaurants operate 24/7, but it’s always a good idea to confirm the hours with your local McDonald’s.

  • Question: Who owns McDonald’s?

Answer: Ray Kroc was instrumental in the expansion of McDonald’s and had a significant influence on the company. However, McDonald’s is now a publicly traded company with numerous shareholders. Ray Kroc was associated with McDonald’s from 1955 until his passing, but he was never the sole owner.

  • Question: Are you able to count the number of McDonald’s restaurants?

Answer: There are over 39,198 McDonald’s locations in 119 different countries.

  • Question: Why isn’t my McDonald’s survey working?

Answer: If you have completed more than five surveys using receipts from the same McDonald’s location in the past month, you will not be able to take the McDVOICE survey again until the next month.

  • Question: Where can I find gift cards for McDonald’s?

Answer: McDonald’s Arch Cards can be purchased on the McDonald’s website (www.mcdonalds.com/us/en-us/services/arch-card.html), as well as at retailers like Safeway, Kroger, Giant Eagle, Kohl’s, Ahold, Food Lion, and Amazon.

  • Question: How can I check the balance on my McDonald’s gift card?

Answer: You can check the balance on your McDonald’s gift card by visiting the official McDonald’s website at www.mcdonalds.com/us/en-us/services/arch-card.html.

  • Question: Why is the McDVOICE survey code important?

Answer: The 26-digit survey code found on your McDonald’s receipt is necessary to access the McDVOICE survey.

  • Question: How does McDonald’s incentivize customers to take their surveys?

Answer: McDonald’s offers incentives such as free food to customers who complete their surveys.

  • Question: What rewards do you receive for filling out a McDonald’s survey?

Answer: Participants in the McDonald’s survey may receive a free Egg McMuffin or Quarter Pounder with Cheese.

  • Question: Where is the poll code on a McDonald’s receipt?

Answer: The 26-digit poll code is located on the back of your McDonald’s receipt.

  • Question: What happens to McDonald’s employees who receive positive feedback?

Answer: McDonald’s employees whose names appear frequently in positive customer comments may receive a bonus.

  • Question: Does McDonald’s know who takes their surveys and why?

Answer: McDonald’s ensures that survey data is not used in a way that would reveal the identity of the participants.

  • Question: What do you get when you complete the McDonald’s survey?

Answer: Upon completing the McDonald’s survey, you may receive a free item, such as an Egg McMuffin or a Quarter Pounder with Cheese, with your next purchase.

  • Qustion- What occurs if McDonald’s receives a negative report?


Answer:McDonald’s will make every effort to address complaints that customers report to them through surveys.

  • Qustion- For what period of time are McDonald’s survey cards valid?


Answer:Customers can utilize their survey tickets for the poll at McDonald’s for a maximum of seven days from the date of purchase.

  • Qustion- How often may I participate in the McDonald’s monthly survey?

Answer:A McDonald’s patron is limited to participating in a maximum of five surveys every month.

  • Qustion- Where can I locate the McDonald’s complaint form?

Answer: Visit www.mcdonalds.com/us/en-us/contact-us/restaurant-feedback.html to share your thoughts with the company.

Qustion- Could you tell me the price of a McDonald’s egg McMuffin?

Answer: The price of a McDonald’s egg muffin is approximately $2.79.

  • Qustion- How can I complete the McDonald’s survey as soon as possible?

Answer: The McD’s poll won’t take longer than five minutes to complete.

  • Qustion- The code I received from the McDonald’s survey: how do I use it?

Answer: Provide feedback on your customer experience at any participating McDonald’s to receive your prize by presenting the poll validation code.

  • Qustion- How are those McDonald’s poll coupons checked?

Answer: The poll vouchers are checked by McDVoice since the codes include a wealth of information.

  • Qustion- How can I do the McDonald’s survey on my phone?

Answer: The answer is no, you cannot use an app to review or rate McDonald’s.

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